These Terms of Service (“Terms”) govern your participation in the SleepVA SMS Messaging Program (“Program”). By opting into our SMS messages, you agree to these Terms.
Program Name and Description
By enrolling, you may receive SMS messages including appointment reminders, scheduling confirmations, service updates, and wellness-related notifications. Message frequency may vary based on your interactions and preferences.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. After sending “STOP,” you will receive a confirmation message that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from us.
Rejoining Instructions
If you wish to rejoin, you can sign up again through our website or forms, or text to opt-in as you did initially. We will then resume sending SMS messages to you.
Help Instructions
If you are experiencing issues with the SMS program, reply with the keyword “HELP” for more assistance. You can also contact us directly at:
Email: [email protected]
Phone: (757) 866-5884
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message and Data Rates Disclaimer
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.
Privacy Policy
For details on how we collect and protect your information, please review our Privacy Policy.
Compliance with Industry Standards
Our SMS Program is designed and maintained in compliance with applicable industry standards, including CTIA guidelines and TCPA regulations.
Legal Compliance
By participating, you represent that you are the account holder or have authorization to enroll the mobile number provided. You agree to comply with all applicable laws and regulations regarding SMS communications.